Despite the economic challenges facing restaurants, Olive Garden continues to offer unlimited breadsticks. This offering has remained popular due to changes in the chain’s business model that ensure sustainability. Instead of automatically refilling breadsticks, servers now wait until guests request more, which helps manage food freshness and reduces waste. Olive Garden's strategy balances customer satisfaction with resource management, showing an innovative approach to a beloved service.
Over the years, Olive Garden's business model has undergone some changes to make it more sustainable, allowing them to continue offering unlimited breadsticks in a cost-effective manner.
Servers also wait for you to request new bread these days, as opposed to automatically bringing a basket over once they see that yours is empty.
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