"Going out for lobster should feel like a fun and celebratory occasion, right? But if you go to Red Lobster, there's a good chance you're going to be disappointed. Customers complain that the prices - specifically the upcharges - are getting out of control. Combine that with the fact that the quality of the food seems to have declined precipitously, and it's no wonder why patrons are no longer excited about the meals that they're being served at the behemoth seafood chain."
"One Redditor complained that they ordered a lobster roll and instead got a sad-looking sandwich filled with langostino instead. Another said that portion sizes were getting noticeably smaller and that the butter didn't even appear to be real butter. Someone who claimed to work at Red Lobster said that the "butter" hasn't been actual butter in years. And others complain that even the non-seafood options are falling flat on the quality front."
Prices at many popular fast-food and fast-casual chains have risen while reported food quality and portion sizes have declined. Online reviews and customer reports describe smaller portions, upcharges, substitutions such as langostino in place of lobster, and use of imitation ingredients labeled as "butter." Even non-seafood items and sides like fries receive frequent complaints for poor quality. Red Lobster is cited as an example where celebratory meals no longer meet expectations due to cost and quality issues. Consumers are advised to skip low-value chain options, support local restaurants, or prepare meals at home for better value.
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