Organizations are contending with rapid digital changes while seeking to maintain operational excellence. Marc Rouhana from Learning Pool emphasizes the importance of preparing employees for new tools, sustaining confidence through training and support, and fostering communities of super-users. The article highlights that digital transformation is less about the tools and more about ensuring that employees are ready and engaged. AI is also transforming learning and development (L&D) by enhancing the user experience, but a culture of continuous learning remains pivotal for success.
One of the biggest challenges organizations face right now is keeping up with the pace of digital change while making sure everything still runs smoothly day to day.
When you have internal champions and give your people the right support-whether that's in-app guidance, peer learning, or just space to grow-you make that transformation stick.
#digital-transformation #operational-excellence #learning-and-development #artificial-intelligence #employee-engagement
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