On Wednesday, Nov. 15, the MBTA's old CharlieCard website was officially retired "and replaced with an updated version that is more accessible and easier to use," according to the agency.
Unfortunately, I read "sign up" as "sign in." If you make the same mistake, when you try to log into the new MyCharlie site using your old login credentials - which is what I did - you'll be notified that your email or password is incorrect.
Eventually I came up with the idea on my own to create a new account using the same email address I had used earlier. Sure enough, that worked - and when I got to the site, the CharlieCard I'd registered on the old site was listed right there on the dashboard. So, as promised (had I read the login page accurately), it recognized and allowed me access to my old account - I just had to create a "new" account to do it. (FWIW, seems like I'm not the only one who got tripped up.)
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