Duolingo faced a backlash from its young user base following its announcement of becoming an 'AI-first' company, which involves replacing contractors with automation. Young users took to social media to express outrage, with many deleting the app despite losing rewards. The negative sentiment reflects a growing frustration among Americans regarding AI's role in society. A Duolingo spokesperson clarified that AI would work under the guidance of human experts rather than fully replacing staff, mirroring a larger industry trend of automation reducing the workforce in tech sectors.
When news got out that Duolingo was making the switch to become an "AI-first" company, public perception of the brand soured.
Young people started posting on social media about how they were outraged at Duolingo as they performatively deleted the app.
Duolingo's embrace of workplace automation is part of a broad shift within the tech industry, reflecting a growing trend of reducing staff.
AI isn't replacing our staff," and said all AI-generated content on the platform would be created "under the direction and guidance of our learning experts."
Collection
[
|
...
]