DirecTV is struggling in a dispute with Disney, highlighting its precarious position in a TV market that favors streaming services and cable companies with internet access.
Unlike cable companies that offer broadband as a core service, satellite providers like DirecTV and Dish are primarily focused on TV, making customer retention more challenging.
Satellite TV lacks the on-demand capabilities that have become standard in streaming, with a traditional menu of shows and limited DVR options, putting it further behind.
As streaming alternatives flourish, satellite TV companies face a significant disadvantage in retaining customers when service disruptions occur, as they lack the internet hook.
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