The Independent writes about the impacts of phasing out landlines in the UK, emphasizing the concerns of vulnerable individuals like Heather, a 71-year-old with severe osteoarthritis. As telecom companies transition to digital systems by January 2027, many fear losing a critical means of communication, especially in emergencies. Heather’s experience highlights the dangers of this switch, as she relies heavily on her landline for safety. The article stresses the importance of maintaining access to reliable communication for those with medical needs, amid the government’s push for modernization.
Telecom companies BT, Sky and Virgin Media are in the process of switching their customers over to new digital systems, leaving some vulnerable individuals at risk.
Heather, a 71-year-old with severe osteoarthritis, fears losing her landline, which she relies on as a vital lifeline for assistance.
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