Hyperoptic confirmed a technical issue caused an outage affecting thousands of users across the UK, stating they are actively investigating and working to resolve the problems.
Despite Hyperoptic's assurance of resolution, many users continue to report issues, with 76% indicating internet connection problems and 20% experiencing total blackout.
Users took to social media to express their frustrations over the outage, highlighting the decline in service reliability and seeking updates as they experienced complete loss of connectivity.
Hyperoptic acknowledged the server issues and communicated their commitment to resolving them quickly, thanking users for their patience as they worked to restore service.
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