A VoIP phone system is a lightweight, internet-based solution that can simplify your infrastructure while offering more flexibility in how you operate.
My best advice? Find the simplest solution that meets your needs. To do that, you'll first need to get crystal clear on your requirements.
Don't overcomplicate your requirements. Doing so could result in you spending more money than you need to.
If you find a solution that offers most of the features you need but requires an upgrade for a couple of extra features, keep looking.
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