People have busy schedules and want service options that save time and provide flexibility. Self-installation is the latest of our self-service options, which also include our mobile app and conversational-AI chatbot.
Our self-installation option makes setting up fiber internet quick and easy. With our customers handling installation, it frees us up to expand access to our fiber internet to more homes and businesses.
"Self-installation offers convenience for our customers and increased efficiency to our business as we connect more people across the country to our fiber internet." - John Harrobin, Executive Vice President of Consumer.
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