Building effective IT infrastructure is like building a house - you must construct it for the people living in it. Implementing a sophisticated and perfectly optimized infrastructure does nothing if it doesn't work for and with your people.
OCM is a strategic approach to helping organizations adapt to change while minimizing resistance and improving their effectiveness; FinOps is a framework at the intersection of finance and operations that maximizes the business value of the cloud.
It can be tempting to lead with technology and choose the newest, trendiest or shiniest tool. But if people aren't comfortable with it, ... it will complicate or hinder existing work and run up budgets.
Getting people ready for the change means keeping in mind that you're introducing new technology to people with a wide range of knowledge and comfort with new systems.
#it-infrastructure #organizational-change-management #finops #technology-adoption #federal-it-transformation
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