VMware customers are facing sudden significant price increases following the Broadcom acquisition, with late fees now reaching around 20% for some net new subscriptions.
Under Broadcom, VMware has shifted its focus towards larger, more strategic clients. This change compels existing customers to transition from perpetual licensing to subscription models, causing discontent.
Unanticipated late renewal fees have triggered confusion and concern among clients, with reports emerging of sales representatives informing customers about these charges unexpectedly.
Companies have expressed widespread apprehension regarding VMware's alterations in contractual terms, licensing frameworks, and pricing strategies, hinting at a potential loss of customer trust.
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