Manav Khurana, chief product officer for New Relic, said New Relic Pathpoint adds a dashboard to the company's observability platform through which business metrics can be collected alongside telemetry data.
IT teams can use that API to connect to custom applications or an end-to-end business process, noted Khurana.
Business and IT leaders intuitively understand that every business event creates a corresponding IT event, but most organizations manage those processes in isolation.
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