Customers shouldn’t believe the hype around the VMware fallout, said Broadcom's Joe Baguley. After discussions, 99.9% of concerns resolve, showcasing the importance of direct communication.
Baguley emphasized the focus on explaining the new licensing structure, stating customers often misinterpret updated prices without understanding the entire context, which leads to confusion.
He noted that the new subscription model means an annual charge instead of upfront costs, which can make it seem like prices have risen, while they actually haven't.
Reminding customers of VMware's inherent value is crucial. The subscription model provides access to VMware Cloud Foundation, rather than just support for existing setups.
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