The platform allows returns on most items within 30 days of delivery, but exceptions may be noted per item. Returns can easily be initiated using a QR code or pre-paid label, enabling drop-offs without needing additional packaging. Specific return policies are noted on individual product detail pages for transparency. If an item is received damaged or not as described, customers are assured replacements without needing to return the original product, emphasizing customer satisfaction and convenience.
Most items on the platform are eligible for return within 30 days of delivery, but some exceptions may apply. After you initiate your return, you will be provided with a convenient QR code or pre-paid return label.
Return eligibility must be clearly stated on the product detail page before you buy. If your item arrives damaged, defective or isn't as described, we'll make it right without the need to send the item back.
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