All orders shipped within the contiguous US are free of charge. Orders usually ship via FedEx, UPS, or LTL and arrive in 1-6 business days.
Ride1Up provides a 30-day price match guarantee. If the price decreases within 30 days of purchase, customers can contact customer service for a refund of the difference.
Ride1Up's return policy offers a 30-day window, but return shipping costs are the responsibility of the customer. Deductions for cleaning/repair may apply, and unboxed orders incur a restocking fee.
Ride1Up customers can contact the customer service team by phone at 1-877-RIDE1UP or via social media platforms like Facebook, Twitter, and Instagram.
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