"Executives struggling with credit risk and fraud management plan to revamp strategies in 2025, leveraging AI for better decision-making and efficiencies."
"A survey reveals that nearly half of financial services executives are challenged by credit risk management, prompting a shift towards AI-driven decisioning solutions."
"Respondents indicate difficulty in integrating data sources, causing inefficiencies and an inconsistent customer experience across decisioning processes, necessitating a streamlined approach."
"Key priorities identified include real-time decisioning and improved customer lifecycle management, with a clear intent to invest in AI for enhanced performance."
A recent survey indicates that near half of financial services executives face challenges in managing credit risk and preventing fraud. Conducted by Provenir, the survey of roughly 200 decision-makers signals a shift towards revamping credit risk strategies by 2025, with a strong emphasis on AI adoption. Many respondents plan to invest in risk decisioning solutions, recognizing AI's potential to enhance decision-making efficiency. Despite current difficulties with data integration, priorities include real-time decisioning and improved customer experience, underscoring a growing commitment to leverage AI capabilities in navigating these challenges.
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