Coinbase disclosed a data breach in which cyber criminals bribed and recruited customer support workers to access sensitive information. The attackers obtained names, addresses, and partial social security numbers of a small subset of users, but crucial details like login credentials remained safe. After receiving a $20 million ransom demand, Coinbase refused to pay and is cooperating with law enforcement. The company aims to fully compensate affected customers, possibly costing between $180 million and $400 million, and is offering up to $20 million for information leading to arrests.
Coinbase has confirmed that cyber criminals have "bribed and recruited" support staff to access customer data, leading to a significant breach.
While the threat actor demanded $20 million, Coinbase refused to comply and is working with law enforcement, terminating involved personnel.
The compromised data includes names, addresses, and partial social security numbers, although no login credentials or account access was breached.
To ensure customer safety, Coinbase warns against scams by impersonators and reiterates their policy on account security and information requests.
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