One of the big changes we've seen in fine dining is that, before, the cleaning of things was done discreetly, behind closed doors, to make the service feel more seamless. Now, cleanliness has become paramount, with restaurants eager to showcase the lengths they are going to in order to ensure guest safety, highlighting visible sanitization practices and staff hygiene as fundamental components of their operation.
Many of the health codes restaurants observe now - sanitizing and disinfecting surfaces, maintaining hot water standards and stocked hand wash sinks - were developed during and after the 1918 flu epidemic. So it makes sense that COVID-19 would leave a lasting legacy on the hospitality industry.
The use of QR codes in restaurants surged during the pandemic. First introduced to replace paper menus, they have now become commonplace. Customers can now use QR codes to not only access menus but also to order and pay for their meals, reflecting a significant shift in how dining experiences are approached.
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