"That's why Butterball's Turkey Talk-Line has been a lifesaving resource for home cooks who need expert advice on everything from cooking to thawing to preparing this holiday feast staple. Available from November through Christmas Eve, the Talk-Line has been an invaluable resource for over 40 years. What started as a simple six-person operation has grown to more than 50 experts ready to help."
"In an interview with CBS News, Talk-Line expert Astrid Volpert revealed her most memorable question over the years. "Somebody had wanted to wash their turkey and make sure that it was defrosted at the same time," she explained. "So, they wanted to put it in a dishwasher." That gives a whole new meaning to the concept of "two birds, one stone.""
Butterball's Turkey Talk-Line operates from November through Christmas Eve and offers expert advice on cooking, thawing, and preparing turkeys. The service grew from a six-person operation to more than 50 experts over forty years. Home cooks can reach the Talk-Line by phone, text, email, live chat, or through Alexa. On Thanksgiving Day alone the Talk-Line handles well over 10,000 calls from callers seeking help. Callers often ask unusual questions, including whether a turkey can be washed in a dishwasher to defrost, or whether a turkey left outside to thaw after animals touched it is safe to eat. The Talk-Line responds to a wide range of practical and safety concerns.
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