"Starbucks has undergone its fair share of changes since opening in 1971, expanding from a small Seattle coffee shop into a global caffeine empire. There was the invention of the Pumpkin Spice Latte, the introduction of breakfast sandwiches, and even the addition of new coffee roasts, all of which appealed to customers in one way or another. A recent change that didn't resonate well with customers? The removal of the self-serve condiment bar, but luckily, this was reversed rather quickly."
"The condiment bar is typically stocked with things like milk, sugars, and spices to make it easier for customers to customize their blonde roast brewed coffee (aka the Starbucks drink with the most caffeine). But, as one customer on Reddit put it: "Adults cannot be trusted with the condiment bar." Another Redditor agreed, saying that the condiment bar is like "a free-for-all ... like the people that leave straw wrappers all over the handoff area, [customers] don't care.""
Starbucks grew from a single Seattle shop in 1971 into a global coffee chain with products like the Pumpkin Spice Latte, breakfast sandwiches, and new roasts. The self-serve condiment bar was removed during the pandemic and later returned, but many customers and employees report frequent messiness and maintenance needs. Mess often results from customer behavior and becomes worse when stores are understaffed or very busy, making cleanup difficult for employees. Typical condiment-bar items include milk, sugars, and spices for customizing brewed coffee. The company planned a rollout of returned condiment bars in January 2025.
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