"Heine Bros Coffee has promoted longtime finance and operations leader Jessica Lord to chief executive officer, marking a generational leadership shift at the Louisville-based specialty coffee chain. Lord joined the company in 2010, serving as director of finance before taking on the COO role in 2022. As CEO, she replaces Mike Mays, who will remain with the company in a founder role."
"An iconic Louisville coffee brand and an early adopter of sustainable sourcing practices such as Fairtrade and USDA Organic certifications, as well as direct trade and cooperative buying, Heine Bros now has 17 company-operated coffee shops throughout greater Louisville, plus one licensed location inside the Omni Louisville Hotel. In 2022, Heine Bros workers voted overwhelmingly to unionize, making it the second-largest unionized coffee chain in the country. The union and the company reached a contract 10 months later."
Jessica Lord, a finance and operations leader who joined Heine Bros in 2010, has been promoted to chief executive officer after serving as director of finance and then COO. Mike Mays will step back into a founder role while continuing to support the company. Heine Bros operates 17 company-owned shops and one licensed location in Louisville and is known for early adoption of sustainable sourcing practices including Fairtrade, USDA Organic, direct trade, and cooperative buying. Workers voted to unionize in 2022, making the company the nation’s second-largest unionized coffee chain, and the union reached a contract with the company ten months later. The business began in 1994 with a single Highlands location founded by Mays and Gary Heine.
Read at Daily Coffee News by Roast Magazine
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