"Wes Bos, a software developer, noted that the public's reaction to the ChatGPT ordering feature was poor, stating it was 'one of the first MCP apps I've seen break outside the tech circle' and finding it 'very interesting' that this is supposed to be the future of UI."
"The experience of ordering through ChatGPT is described as hugely inefficient, with users noting that a veteran Starbucks addict can place their favorite order through the app in seconds, while using ChatGPT can take several minutes."
"One user demonstrated the difference in efficiency by uploading videos comparing the experiences, revealing that it took them just under 20 seconds to place an order through the app, while it took about a minute-forty using ChatGPT."
Starbucks has introduced a feature allowing customers to place orders through ChatGPT, which has been met with criticism for its inefficiency. Users have reported that ordering via the app is significantly faster than using the chatbot, with one comparison showing a 20-second order time through the app versus nearly two minutes with ChatGPT. The public's reaction has been largely negative, with many finding the chatbot experience cumbersome and frustrating, highlighting the challenges of using AI for simple tasks like ordering coffee.
Read at Futurism
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