Supportive workplace key to recovery after tragedies like parade shooting, expert says; 'Crises like these can create a huge sense of loss'

"People need to know and feel that unwavering sense of support from their employer, where for many people that's their community and their immediate support system," said Bernie Wong, principal knowledge lead at MindShare Partners.

The District also made changes to their communication approach to promote healing and avoid re-traumatization.

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