I officially joined the Tesla family around 11 months ago, but I've always been a fan. Yesterday, when I received my replacement Cybertruck, my confidence in the brand was completely restored. This level of customer service is exactly what I expect from a company I love and... pic.twitter.com/Gqab2WqHn0- Lamar MK (@LamarMK)
TESLA MADE IT RIGHT GUYS! I GOT A BRAND NEW CYBERTRUCK! THANK YOU 🥳 @Tesla @cybertruck @elonmusk @tesla_na @troyrjones pic.twitter.com/9AfVaPlop9- Lamar MK (@LamarMK)
Over the next weeks and months, the Cybertruck would be in and out of the service center. Error codes were one thing, but after the Cybertruck was still not cooperating despite having major parts like its dashboard replaced, the US Army veteran had enough.
As noted in an autoevolution report, North Carolina law indicates that a consumer who is dissatisfied with their purchase can get a replacement unit or their money back. Tesla reportedly offered to reimburse the US Army veteran, but Lamar MK wanted to get a replacement unit instead. A refund, the Tesla owner noted, would probably mean that he would be moved back to the Cyb
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