Two recent studies from Consumer Reports reveal Rivian's paradoxical status: it ranks highest in owner satisfaction while finishing last in reliability among the tested brands.
Rivian's R1S and R1T have achieved top honors in owner satisfaction for two consecutive years, with 86% of owners indicating they would buy from the brand again.
Rivian owners praise their vehicles for comfort, speed, drivability, and usability, despite the large size affecting electric efficiency.
Consumer Reports highlighted that while Subaru tops the reliability list, it falls short in owner satisfaction, emphasizing the complex relationship between these two metrics.
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