"How could I pay if the machine wasn't working? It's not my responsibility to maintain their machines," he told Romford Recorder. I tried to appeal but was told it was rejected. I'm not paying it because I'm not going to be ripped off."
"This has caused me so much stress because that's a flipping lot of money. Where am I going to get 170?" Mr. Bathurst expressed his frustration with the substantial fine compared to the original parking charge.
"It seems to me that money is these parking people's God and that's it, they don't care," Angela Bathurst stated, reflecting on the company's prioritization of profit over customer well-being.
"The couple, who have lived in Wood Lane in Hornchurch for the last 30 years, have now warned other shoppers to be careful when using the car park after facing this ordeal."
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