Forest River Bus & Van has made significant leadership advancements to bolster operations and improve customer satisfaction. Douglas Wright has been appointed President of Bus, Van, and Marine divisions, emphasizing a legacy of care and commitment to enhancing customer journeys. Mike Terlep steps in as Director of Sales for the Bus division, focused on reliability and strong relationships with dealers and agencies. Additionally, Ryan Lamb will lead customer experience efforts, and Matt Steele will ensure positive dealer relations, underscoring the company's commitment to operational excellence and customer service.
This company was built by people who care deeply about what they do - and who they do it for. Our responsibility now is to carry that legacy forward while continuing to refine and elevate the customer journey.
There's no substitute for consistency and follow-through. We've built a strong foundation, and I'm excited to help carry that forward - ensuring every agency, fleet, and dealer experiences the strength of our commitment.
With nearly two decades in commercial vehicle manufacturing, Lamb understands how critical it is to get things right the first time - and keep them running right long after.
With a background in product development, dealer operations, and customer service, Steele's mission is to maintain strong relationships and ensure a positive dealer experience.
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