The J.D. Power U.S. Vehicle Dependability Study for 2025 has revealed Volkswagen as the least reliable car brand, scoring 283 problems per 100,000 vehicles (PP100), compared to the average of 202. The lowest scores are attributed to newly launched vehicle features that include software glitches mainly in Wi-Fi and smartphone integration. With its long-standing presence since 1949, VW's complexities in modern features seem to hamper overall reliability, in contrast to Lexus, which led with a score of 140.
The J.D. Power U.S. Vehicle Dependability Study revealed Volkswagen's significant reliability issues, marking it as the brand with the lowest score and highest problems per 100,000 vehicles (PP100).
New vehicle features, particularly complex software systems like Wi-Fi and smartphone integration, contributed heavily to the problems found in cars three years old.
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