"We're in an era of tremendous change, and any leader who wants people to follow them needs trust. Building it enables your company to make big moves like transforming the business or embracing AI - at speed. Trust also helps you to inspire teams, retain talent and make tough decisions."
"While companies rake in record profits, even the most successful ones are slashing headcounts. The DEI rollback is another trust-buster. When a company abandons its values because the political winds changed, maybe it never had any to begin with."
"I was trying to build trust by showing that face time with the team is a priority. So there I stood - raw, red-eyed and willing to answer any question they threw at me."
Trust is essential for leaders to drive organizational change, inspire teams, retain talent, and make difficult decisions, yet fewer than half of workers trust their senior leaders. Leaders can build trust through five key practices: showing up physically and being genuinely present with teams, demonstrating transparency and consistent communication during uncertainty, and living their stated values. When companies abandon their values due to external pressures or pursue contradictory actions like cutting headcounts while reporting record profits, they undermine trust. A CEO conducted unfiltered Q&A sessions across multiple international offices to prioritize face-to-face engagement and demonstrate accessibility. Building trust enables organizations to execute major transformations and embrace new technologies at accelerated speeds.
#leadership-trust #organizational-change #transparency-and-communication #employee-engagement #corporate-values
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