
"The City of Toronto's human rights office has seen a significant increase in demand over the last five years that showed no signs of slowing down in 2024, according to a new report. The number of inquiries to the office, which serves city employees and residents interacting with municipal services, has increased by 89 per cent since 2019 and went up 32 per cent in 2024, according to the report before the general government committee Thursday. The vast majority of inquiries relate to complaints and accommodation."
"About two-thirds of the inquiries came from city employees, with 1,050 in 2024 compared to 833 in 2023. It's an increase the union representing thousands of city workers is concerned about. When somebody experiences this kind of trauma, it can take a lifetime to heal, said Nas Yadollahi, president of CUPE Local 79. I think preventing [human rights code violations] from ever happening should always be the goal instead of trying to take measures afterwards."
The City of Toronto's human rights office has experienced an 89% increase in inquiries since 2019 and a 32% rise in 2024. The office serves city employees and residents interacting with municipal services. About two-thirds of inquiries originated from city employees, rising to 1,050 in 2024 from 833 in 2023. Most inquiries concern complaints and accommodation. A union leader expressed concern and emphasized preventing human rights code violations rather than addressing harms afterward. Proposed next steps include a pilot human rights essentials course for leaders and an anti-oppression, trauma-informed interviewing guide. Disability-related inquiries rose 56%, and ancestry-related inquiries rose 281%.
Read at www.cbc.ca
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