Justice Jacqueline Hughes emphasized the slow and 'potentially adversarial' approach of WestJet in producing harassment complaint files, suggesting their non-compliance delayed the trial significantly.
Hughes directed WestJet to provide all harassment complaints from April 4, 2014, to February 28, 2021, revealing the discrepancy between complaints received and internal statistics indicating significantly more cases.
The long-running class-action lawsuit filed in 2016 accuses WestJet of violating flight attendants' contracts by failing to ensure a harassment-free work environment.
Mandalena Lewis, the lead plaintiff, contended for broader access to harassment files, but the court's ruling limited the scope to flight attendants, noting the focus of the lawsuit.
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