Tyler McCombs, owner of Devon + Lang, expressed his frustration saying, "I feel like a pawn right now in some big fight... It's hurting all Canadians, and it's hurting me and a lot of small businesses."
Tyler McCombs detailed the financial impact on his business, stating, "Shipping a pair of underwear now costs anywhere from 50 cents to $12 extra... All of our profit margin is gone when we do that."
Jon Hamilton from Canada Post acknowledged the situation, stating, "To be sitting on the sidelines during the busiest shopping period of the year is devastating to the business... the Christmas rush has gone elsewhere."
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