Andrew and Anna Dyczkowski's four-year battle with Air Canada came to a close when the airline settled by paying them $1,000 each for a 24-hour delay from Vancouver to Costa Rica in January 2020. Initially denied compensation, the couple took their complaint to the Canadian Transportation Agency (CTA), which ruled in their favor. However, Air Canada later attempted to challenge this ruling in court but abandoned the case just days before the hearing. Dyczkowski remains perplexed about the drawn-out nature of the ordeal.
The dispute began in February 2020 when the couple filed a complaint with the Canadian Transportation Agency (CTA) after Air Canada denied their initial compensation claim.
Dyczkowski still questions how and why he and his wife had to endure the protracted fight, which included a court dispute. 'Why all this mess?' he said.
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