Air Canada must honor refund policy invented by airline's chatbot
Briefly

from Ars Technica11 months ago
If you need to travel immediately or have already travelled and would like to submit your...
Ars Technicahttps://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
Air Canada argued that because the chatbot response elsewhere linked to a page with...
Ars Technicahttps://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
Read at Ars Technica
#air-canada #chatbot #refund #bereavement-travel-policy
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