"Rousseau faced backlash after issuing a condolence video in English only, with French subtitles, following a fatal collision that killed two pilots at LaGuardia Airport."
"Chairman Vagn Sorenson thanked Rousseau for his leadership during challenges like the 2007-2008 financial crisis and COVID, as well as for advancing customer and employee priorities."
Michael Rousseau will retire as CEO of Air Canada by the end of the third quarter. His decision follows criticism for issuing an English-only condolence message after a fatal collision at LaGuardia Airport that killed two pilots. Air Canada's chairman praised Rousseau for his leadership during various challenges, including the financial crisis and COVID-19. Rousseau expressed gratitude for his time at the company and commitment to support during the transition. The backlash stemmed from the unilingual message, particularly in Quebec, where French is predominantly spoken.
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