"Instead of going to the DMV to stand in line, you can get in the line virtually from anywhere. The feature opens at 9 a.m. weekdays (except on Wednesdays, when it is 10 a.m.) on the DMV website. You look at each DMV office and see how many people are in line and make your choice. You get notifications; you can periodically see your place in line. You can guess when to leave the house."
"Honk recommends getting near the DMV office before the countdown gets close to concluding. (Customers) should first report to the Start Here counter or non-appointment line when they arrive to ensure they have the correct paperwork before proceeding, said Ronald Ongtoaboc, a DMV spokesperson. The Get in Line feature is just one of the ways the DMV is modernizing to improve the customer experience, he added."
Customers can use a DMV 'Get In Line' feature to join a DMV office queue virtually from anywhere and avoid waiting inside the office. The feature opens at 9 a.m. on weekdays, and at 10 a.m. on Wednesdays. Users can view each office's queue length, choose a location, receive notifications, and monitor their place in line to estimate when to leave home. Queue movement often accelerates as numbers near the front because some people must leave. Lines tend to be longest in the morning and often clear by midday. Customers should arrive near the office before their countdown ends and report first to the Start Here or non-appointment counter to confirm required paperwork. The feature is part of DMV efforts to modernize and improve customer experience.
Read at www.ocregister.com
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