"Highway patrol turned everyone around, but unfortunately our car is not able to turn around. The employee wanted officers on the scene to drive the robotaxi away, and to arrange transportation for the passenger inside."
"The Redwood City incident could be viewed as an edge case, an inevitable, yet mildly embarrassing blip in Waymo's rapidly expanding robotaxi service network."
"Waymo has relied on taxpayer-funded first responders to navigate its vehicles when they encounter issues, despite the existence of the company's own roadside assistance team."
"In at least six instances identified by TechCrunch, first responders have had to take control of Waymo vehicles and move them out of traffic during emergency situations."
In August, a fire near Redwood City caused traffic disruptions, leading to a Waymo robotaxi getting stuck while trying to navigate around stopped cars. Despite attempts by Waymo's remote assistance team, the vehicle could not move and required 911 assistance. A California Highway Patrol officer eventually drove the robotaxi to safety. This incident is part of a pattern where Waymo has depended on emergency services to manage its vehicles in at least six similar situations, highlighting potential operational challenges.
Read at TechCrunch
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