Metro riders, especially low-income folks, feel increasingly unsafe, particularly at night, as evidenced by the alarming rise in incidents like a recent bus hijacking.
'It's also a reflection of the community, and that includes the criminal activity and the weapons that flow onto our buses from our community streets,' Wiggins remarked.
Anger and frustration permeate the air, as Metro's Chief Executive Wiggins expressed, while noting that safety improvements are not yielding the expected results.
With crime rates rising substantially in the first six months of the year, Metro struggles to maintain safety despite a 20% increase in law enforcement presence.
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