The shift in policy, which now mandates the saving of all Google Chat messages, is a response to user requests linked to the recent wildfires.
Ted Ross emphasized that retaining Google Chat messages will enhance responsiveness and accountability during emergency situations, enabling city employees to review previous communications.
The Crane Boulevard Safety Coalition raised concerns about the ethical implications of disappearing messages, branding them as a means for the city to conduct business without transparency.
The recent change may have been influenced by the city’s struggle to demonstrate compliance with public records laws amidst ongoing legal scrutiny and community pressure.
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