''Persistence with kindness.' Don't take no for an answer.' 'Keep trying different things, keep pivoting.' 'You have to be very persistent, and kind of annoying.' 'District leaders should know who you are; light up their phones.'
'The good work being done there' - including new Complete Streets policies, design standards for bikeways, and safe infrastructure, has not yet translated into the engineering and construction divisions.'
'The public is very interested, and sees the problems with continuing to widen highways, with constant construction, with displacement.'
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