"It's very frustrating," said Larry Langford of West Sacramento. He is losing his home insurance in about 2 weeks. "I'm one of those who's having my insurance discontinued."
According to a Liberty Mutual Group spokesperson, those non-renewals of dwelling fire policies began last fall. The company explained that it's "retiring the antiquated technology it uses to manage the dwelling fire policies."
"That's a very hard message for consumers to understand. All they know is I'm losing my insurance, and I didn't do anything wrong," said Amy Bach, Executive Director of United Policyholders.
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