AI appears to be the primary focus area for all vendors at the moment, highlighting the transformative role of artificial intelligence in enhancing product offerings in unified communications.
During the forecast period, UC collaboration is expected to outpace the overall market, reflecting a growing reliance on meeting software as businesses adapt to changing communication needs.
The market is forecast to reach US$69.1 billion in revenue in 2024, representing a notable increase and underscoring the demand for integrated communication solutions.
The introduction of AI capabilities into UC&C offerings is a key driver of adoption, helping to improve productivity and outcomes for both employees and customers.
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