"One of my core intentions is to lower the barrier to entry for new customers who want to adopt our platform, and really bring a technology and an automation lens to all aspects of the organization."
"We have 94% adoption of AI within Dark Matter; we're not just deploying AI for our customers, but within our own organization, we're using it to write code, to test software so it's pervasive."
"What we're really doing is kind of shaping where lending is going, and we're doing that before sometimes our customers are ready for it."
"By doing so, that naturally translates into growth and expansion."
Vikas Rao, now CEO of Dark Matter, emphasizes the importance of integrating technology and automation into the organization. He aims to lower barriers for new customers and enhance product delivery. With 94% AI adoption, Dark Matter utilizes AI internally for coding and software testing. Rao plans to turn tech investments into commercial success, focusing on leading the lending industry with innovative products. The positive reception at the Horizon conference indicates strong customer support for this strategic direction, which is expected to drive growth and expansion.
Read at www.housingwire.com
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