Commenters have clearly demonstrated how fees and overage charges, unclear information about data caps, and throttling or caps during public crises negatively affect consumers, especially low-income households.
Many low-income households have no choice but to be limited by data caps because the lower-priced plans they can afford are typically capped, leading to additional charges.
The FCC is urged to take action against data caps as they are seen as an unreasonable business practice that discriminates against low-income individuals.
Some ISPs do not impose data caps due to competition, showcasing that there are alternatives, yet many lower-income users are still unfairly burdened by these restrictions.
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