Multiple customers experienced access issues with their Bank of America accounts, reporting problems such as zero balances and inability to log in.
Many users noted discrepancies with their account balances, including one account showing a $0 balance despite having a significant amount previously.
While some customers were able to log in, the displayed balances were inconsistent, leading to confusion as debts showed up while account balances did not.
The issue was first reported around 12:45 pm ET, indicating a widespread outage affecting many Bank of America customers.
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