"Periods of organizational transformation-such as acquisitions, strategic pivots, and reorgs-create a paradox for leaders. While they're focused on navigating big changes, employees often feel uncertain about their futures. Research from KPMG, for example, shows that attrition rates can double after an acquisition announcement. In industries facing cost pressures and shifting skill needs, this uncertainty doesn't just impact morale-it directly threatens performance and puts the transformation at risk."
"Marlette Jackson , PhD, is a strategic leader and organizational change agent with deep expertise in talent engagement, development, performance management, and culture transformation. As the Senior Director of Talent Strategy at Frontier Communications, Marlette ensures people and culture remain central to organizational success by driving initiatives that enhance employee experience, accelerate growth, and align talent strategies with business goals."
"Ariel Leonard is the Senior Vice President of Talent at Frontier Communications, overseeing enterprise-wide initiatives in talent acquisition, employee development, inclusivity, AI enhancements, performance management, and succession planning. With over 20 years of experience and certifications in SHRM-SCP and PMP, Ariel is a strategic leader known for aligning people strategies with business objectives to drive organizational performance and growth. Her work focuses on building scalable talent frameworks and fostering a culture that celebrates leadership capability, engagement, and accountability."
Periods of organizational transformation—such as acquisitions, strategic pivots, and reorganizations—produce a paradox where leaders focus on change while employees face uncertainty about their futures. Research from KPMG shows attrition rates can double after an acquisition announcement. In industries with cost pressures and shifting skill requirements, uncertainty reduces morale, threatens performance, and endangers transformation outcomes. Marlette Jackson, PhD, leads talent strategy to keep people and culture central by enhancing employee experience, accelerating growth, and aligning talent with business goals. Ariel Leonard oversees enterprise talent functions, building scalable frameworks for acquisition, development, inclusivity, AI, performance management, succession, and leadership accountability.
Read at Harvard Business Review
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