This increase in the minimum wage to £12.21 for over-21s aims to provide a genuine living wage amidst high living costs, benefiting over three million workers.
Helen Dickinson emphasized the wage increase brings relief to households but urged for reforms on business rates to support high-street retailers facing economic pressures.
Christine Dobson Moore conveyed a stark warning that policymakers lack insight into the operational challenges small businesses face due to rising payroll costs.
Kate Nicholls highlighted the risk that higher payroll costs may lead to job cuts, increased prices, and reduced investment, raising concerns about the hospitality industry's future.
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