The Federal Trade Commission is currently investigating Uber for allegedly breaching consumer protection laws by automatically enrolling customers in its subscription service, Uber One.
Uber asserted that its cancellation methods comply fully with legal standards, stating that customers can cancel their subscriptions in 20 seconds or less without complication.
The FTC's recent 'click-to-cancel' rule is designed to simplify the cancellation process for subscription services, although it is facing legal challenges that may delay its enforcement.
Following Trump's election victory, the FTC reportedly sought a settlement with Uber over this matter, which was described by Uber's legal team as involving a significant financial penalty.
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