The article discusses the significant issue of organizational inertia, highlighted by phrases reflecting an unwillingness to change. Dan Heath, an expert in the field and author of "Reset: How to Change What's Not Working," emphasizes that stagnation often stems from ingrained habits and repetitive practices. He draws a parallel to sports, illustrating how practicing ineffective methods can lead to entrenchment in poor routines. For organizations to improve, they must undergo a substantial reset rather than superficial changes in approach or method, thereby prompting genuine transformation.
One reason we get stuck is that every day, we come to work and we practice the way things worked yesterday. And every day is providing new data that suggests yesterday's performance is what we're capable of.
A reset is necessary to overcome inertia and decision paralysis that permeate organizations and to inspire effective change.
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